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  • Home
  • About
    • About Us
    • Bespoke Product Development
    • White Label Manufacturing
  • Products
    • All Products
    • Housekeeping
    • Washroom
    • Catering
    • Orca Eco
    • Floor Care
    • Wipes
    • Laundry
    • Hand & Skincare
    • Automotive
    • Specialist
  • Resources
    • Product Guide
    • Wall Charts
    • Posters
    • FAQ
  • Distributors
  • News
  • Contact

Delivery

All orders placed before 10AM are despatched the same day. UK mainland customers will receive their goods the following working day. Deliveries to Scottish Islands, Northern Ireland, Republic of Ireland, Isle of Man and the Channel Islands will be received within 2-4 days.

Faulty items

We take great pride in providing the highest quality products. However, if your purchase arrives damaged or faulty and not up to the standard you’d expect, please contact us at info@ orcahygiene.com with details of the issue so that we can resolve this as quickly as possible for you.

Arrange a return

You have 30 days after receiving your item to request a return for a full refund. To be eligible for a refund, returned goods must be in the same condition that you received them, unused and unopened and in their original packaging. To arrange a return, please email info@ orcahygiene.com with details of the goods you would like to return, the reason for return and your proof of purchase, e.g. your order confirmation email. If your return request is accepted, we will issue you with a return form and instructions on returning your goods.

Non-returnable items

We can’t accept returns for hazardous materials, for example corrosive or flammable liquids. Please get in touch if you have questions or concerns about your specific item. Sale items are also excluded from the return policy.

If you have further questions

Contact the Scrubb team with your further questions:

info@ orcahygiene.com
+44 (0)1779 871 945

Environmental
Responsibility
We are constantly researching ways to replace synthetically produced petrochemical ingredients with sustainable, bio based alternatives, without compromising on cleaning power.

High performance professional formulationsOrca's cleaning chemicals have been formulated by our chemists to deliver maximum performance, meaning you can be confident they will meet even the most difficult cleaning challenges.

Fast delivery lead time from our UK factoryNext day delivery from our UK factory! We hold large stocks of our entire core product range, enabling our UK mainland clients to receive goods the next working day after ordering.

Enter your email address for tips, offers & new product releases!

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    • +44 (0)1779 871945
    • info@orcahygiene.com

    Orca, Blackhouse Circle, Blackhouse Industrial Estate, Peterhead, AB42 1BN

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